Third Party Reviews Reviews For Sport Clips Haircuts of Longview - Gilmer Rd

2 rating

I took my son to get a haircut on 8/30/2020 and Sandi was the barber that cut his hair. She did a super fantastic job on his hair and didn't have any complaints on my requests to only use scissors and not clippers. She suggested some tea tree moisturizer for his hair due to his hair texture which I agreed to. I went to pay using one of my debit cards and I forgot I was going to pay for services on card and leave her tip with cash. This is where the problem happens. The total was $43 for cut, product and what I was going to leave her as a tip but I only had $37 on the card. I asked for a refund and paid in cash instead. It has now been 12 days and I have called numerous times to get my refund and I get told that the manager isn't there that she only comes in after closing and that they will text the manager to have her call me back. I have never received a phone call or refund. My son would like to go back because he really loves his haircut but the bad customer service keeps me from going back.

1 rating

No longer accept cash!

5 rating

Clean, well managed, friendly staff. Joyce is great!

Rated 3.8 out of 5.0 based on 51 Client reviews

2
Jean M. | September 10, 2020 Google

" I took my son to get a haircut on 8/30/2020 and Sandi was the barber that cut his hair. She did a s"

1
Damon M. | August 30, 2020 Google

" No longer accept cash!"

5
Lynn T. | August 30, 2020 Google

" Clean, well managed, friendly staff. Joyce is great!"

4
Lee B. | August 30, 2020 Google

" Received a good hair cut. Love the hot towel while having hair washed. Also trimmed my eye brows!"

5
Austin H. | August 30, 2020 Google

" Great service. I have Joyce cut my hair when she?s available. I?m always impressed with my haircut."

5
Richard D. | August 30, 2020 Google

" The personnel are always friendly. They also have a record on what I want done. I would not go anyw"

5
Imie M. | August 27, 2020 Google

" Fast service, personable staff, fantastic haircut every time. What more can you say? If you get the"

4
Ashley P. | August 9, 2020 Google

" Very busy, but hair dressers were working as quick as possible."

5
Danny R. | July 22, 2020 Google

" Cleanliness is great. Service is always great."

5
Krychel O. | July 16, 2020 Google

" They always do a phenomenal job on my son's hair! But today, Yolanda went above and beyond to keep "